Typically, project operation and maintenance are conducted after the project’s completion, during the phase when the building is put into use. However, for many large-scale buildings, different sections are often constructed in sequence, with significant time intervals between them. In such cases, operation and maintenance must also be performed on the completed sections during the construction process. Although the operation and maintenance phase accounts for the majority of the project’s entire lifecycle cost, the maintenance carried out during construction lays the essential groundwork for the formal operation and maintenance phase after project completion. Therefore, it requires careful attention and management.

Project operation and maintenance primarily rely on an integrated information system platform, which imports the BIM model of the entire project—including model details and equipment parameters—into a shared platform. This integration encompasses personnel, facilities, resources, technology, and spatial planning to meet the fundamental operational needs. BIM-based operation and maintenance management offers a comprehensive and efficient information management platform. By linking model data directly to equipment components through QR codes and other technologies, it enhances data integration and sharing, visualizes operation and maintenance management, supports emergency decision-making, and enables simulation capabilities.
When troubleshooting or debugging equipment, it is crucial not only to provide relevant maintenance information but also to precisely locate the equipment spatially. Many installations are hidden within walls, ceilings, or floors. Relying solely on two-dimensional drawings and staff experience for positioning is often time-consuming, labor-intensive, and inefficient. In emergency situations, this can delay equipment replacement or removal, causing significant disruptions. BIM models allow rapid identification of systems such as water supply and drainage, HVAC, electrical wiring, and gas lines, while simultaneously delivering essential operation and maintenance information.
During or immediately after construction, emergencies such as water leaks, power outages, or fires may occur, demanding robust emergency management. BIM stores spatially referenced data that can be accessed in real-time. Even when complete information is unavailable, BIM facilitates timely emergency responses. Building Information Modeling can simulate disaster scenarios, develop effective solutions and evacuation routes, and evaluate potential losses to refine emergency plans. When incidents happen, BIM assists responders in pinpointing hazards and emergencies promptly, providing detailed visual location data. This information supports efficient disaster resolution while also enhancing the emergency response skills of operation and maintenance personnel.















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